Eastman Center:

Membership (annual): $50.00

Summer (2025): $175.00*

*Summer must have an active annual membership

Teen Center (Riverview):

Membership (annual): $50

Summer Membership at the Teen Center (2025): Free

*During the year, we sponsor offsite activities/field trips. 

Accounts must be current for the member to attend. Guardians can register child/children using their MyClubHub account/portal.

Late Fees

• Late fees are a dollar per minute, per member, for every minute a parent is late after closing.
• Late fees must be paid before a member can return to the Club.
• When members are not picked up within an hour of Club closure and no phone call or notice is provided, The Boys & Girls Clubs of Greater Kingsport exercises the right to contact appropriate authorities for assistance after all member contacts have been exhausted.

Club Hours:

Full day – 7:30AM - 5:30PM

Afterschool – 3:00PM - 7:00PM

Holiday schedules are posted at the beginning of each school semester or summer program.

School Year

During the school year, all Clubs are open Monday through Friday for afterschool programs. Each year, Clubs close briefly for after-school planning and preparation. Parents will be notified in advance of these closure dates.

Summer Program

During the summer, all Clubs are open Monday through Friday. Each year, Clubs will be closed briefly for summer planning and preparation. Parents will be notified in advance of these closure dates.

Inclement Weather

In the event of inclement weather, the Club(s) will operate if possible. Please watch early morning newscasts and our social media pages for updates regarding operational information. You can also sign up for our Remind app by sending this message @2024bgcbk to 81010.

Coming and Going - Signing In and Out

Arrival: Please accompany your child into the Club to the glass window. Please sign your child in manually. Your child will also be checked into our electronic system by our front desk staff.

Departure: When picking your child up from the Club, please utilize the front desk  window. Sign your child out manually. Your child will also be checked out of our  electronic system by our front desk staff. Your child will only be released to those

adults (18 & older) listed as authorized pick-ups in the MyClubHub portal.

Closing Time: We ask that parents cooperate in picking their children up on time. If an emergency arises, causing a delay, we ask that parents contact the Club.

Pick Up Policy

Members may only leave with adults (18 & older) who are on the authorized pick-up list. For emergency situations, members may leave the property with an adult (18 & older) with prior written permission, or a phone call from the parent or guardian. When communicating information over the phone, please give the staff your name  and the name of the person picking up your child. You may be asked for additional  information for identification purposes. We ask that you inform the person picking up your child, that for security reasons, we will request a form of identification. Changes to the authorized pick-up list can only be made by parent/guardian.

When picking a member up, we ask that parents remain in the lobby, or designated  pick-up area, until the member is called to go home.

If an authorized adult arrives at the Club to pick a member up, and in the opinion of the staff, appears to be under the influence of drugs (either prescription or non-prescription), or alcohol, or appears otherwise impaired, the following steps will

be taken:

• A contact from the approved list will be called.
• A staff member will offer to call a taxi to transport the impaired adult and child.
• If the impaired adult refuses to cooperate, and takes the child against the wishes of staff, the police will be called and given the tag number of the  vehicle being driven by the impaired adult.

*If there are extenuating circumstances around pick-up, there will need to be a  parent/guardian and staff meeting to complete additional, required paperwork. 

Teens

When teens arrive at V.O. Dobbins for Teen Center participation, they may also  participate in the Parks & Rec program prior to signing themselves into the Teen 

Center with prior parent/guardian permission. 

Overview

State regulations require us to maintain a health history on each child. All children must have a complete and current immunization record on file at the school as listed on the application. We ask that you use good judgment in bringing your child to the Club. If he/she appears unhealthy or has symptoms of being sick, please consider the health of the other children, staff, and parents. If a child is determined to be ill by staff, the authorized individual will be called to pick up the child in a timely manner.

Contagious Disease

If the child has a confirmed case of a contagious disease, he/she must be kept at home. To prevent the spread of the contagious disease, a doctor’s note regarding the member’s condition must be given to the Club so notice can be posted. Strep throat, pinworms, viral infections, lice, infected ears, eyes, or sinuses, measles, mumps, chicken pox, scarlet fever, diarrhea, flu, Covid-19, and impetigo are among conditions categorized as highly contagious. Please provide a doctor’s note stating the child has been cleared to return to the Club.

Medication Policy

State law requires that any medicine be kept in its original container with the child’s name on it. Please complete a medication release form, available at the Club front desk. The policy of our Club is that we will administer medication with the required information completed by the parent. However, BGCGK will not administer medication that required training (syringes for example). A parent or guardian must complete this form with the following information:

• Child’s name
• Type of medication
• Amount to be administered
• Time administered
• Number of days the medication is given
• Whether medication is refrigerated
• Signature of parent or guardian

Injury or Illness While at the Club

The health and safety of your child is our top priority, yet young people may occasionally suffer a minor injury during the day. If this should occur, an accident report will be completed by Club staff and given to you at the end of the day. A copy of the accident report is also on file at the Club.

In the event of a medical emergency, or an accident requiring medical treatment, we will:

• Contact the primary contact immediately.
• Contact the emergency person(s) listed if we are not able to reach the primary contact person.
• If the emergency contact person cannot be reached, the child will be transported to the hospital.

All children attending Boys & Girls Clubs must always follow these rules of participation:

1. Follow the first request of staff.
2. Members are encouraged to participate in activities.
3. Keep hands, feet, and objects to yourself. Shoes are to be worn at all times.
4. Walk in hallways and in activity rooms – running in the gym and playground only.
5. Use quiet voices in hallways and activity rooms.
6. Use proper language and gestures. No profanity allowed.
7. Stay in designated areas that are supervised by a staff member.
8. Treat others like you would want to be treated.
9. Willful and persistent violation of the rules of the Club will be addressed.
10. Immoral or disreputable conduct or vulgar or profane language is not allowed.
11. Violence or threatened violence against a person or staff is not allowed.
12. Willful or malicious damage to the real or personal property of the Club, or the property of any person attending or assigned to the Club.
13. Inciting, advising, or counseling others to engage in breaking rules is not allowed.
14. Marking, defacing, or destroying Club property is not allowed.
15. Possession of weapons, tobacco, alcohol, or drugs (including vapes) on Club property is not allowed.
16. Assaulting a staff member, volunteer, tutor, school bus driver, or other Club personnel with vulgar, obscene, or threatening language is not allowed.
17. One (1) or more students initiating a physical attack on an individual student on Club property or at a Club activity, including travel to and from the Club or a Club activity is not allowed.
18. Making a threat, including a false report, to use a bomb, or any other explosive or destructive device, including chemical weapons, on Club property or at a Club sponsored event is not allowed.
19. Any conduct prejudicial to good order or discipline at any Club is not allowed.
20. It is recommended that personal items be left at home and not brought to the Club. NOTE: The Club will not be responsible for any lost or stolen items.

Should your child break the rules, the following corrective action will be followed:

• Redirect child to an appropriate activity
• Informal guidance by a staff member with child (discuss appropriate behavior and reinforcement of rules)
• Time out of activity/ Reflective writing activity
• Phone call to parent
• Parent conference

Expulsion Policy

• If inappropriate behavior escalates and becomes unsafe, a parent meeting with the Site Director and other staff will be scheduled to develop a safety plan that the parents, child, and Club agrees to before the child may return from their suspension. If the child/family does not agree to the safety plan or follow expectations set by the safety plan, membership may be terminated.

Field Trip Policy

• Only an authorized parent/guardian in the MyClubHub portal can sign up a child for a field trip.
• All field trip sign-ups occur in MyClubHub with the exception of all Club field trips.
• All field trip fees are paid in MyClubHub in advance and are non-refundable unless attendance is cancelled in MyClubHub at least 24 hours prior to the field trip.
• Field trips are on a first-come first-serve basis based on seating and age group availability.
• If a Club member does not obey Club rules, the Club member may be suspended from some or all field trips.

Bullying

Our Clubs are committed to maintaining a safe, respectful, and enjoyable environment for members; therefore, The Boys & Girls Club of Greater Kingsport does not tolerate bullying. Any member engaging in such behavior will be subject to disciplinary action.

Forms of Bullying

The Boys & Girls Club of Greater Kingsport defines bullying as: members using unwanted strength, coercion, threats, and/or other forms of aggressive behavior to intimidate or dominate another member. Bullying can be a single incident or can occur over a period of time. 

Club staff are trained to recognize and address direct and indirect bullying, as well as a variety of bullying forms. There are four main forms of bullying:

• Verbal (teasing, threats, name calling, inappropriate language, inappropriate gestures, etc.)
• Physical (hitting, shoving, punching, tripping, property damage, etc.)
• Digital/Cyber (inappropriate posts, photo sharing, text messages, etc.)
• Relational/Psychological (social exclusion, rumors, intimidation tactics)

Consequences

If a member is accused of bullying, Club staff will investigate the situation immediately, and determine appropriate steps based on their findings. Consequences for bullying may range from documentation of the instance, a phone call to parents, or long-term Club suspension.

These general guidelines are for all youth.

• Any clothing deemed disruptive or distracting or that is a safety hazard is prohibited.
• Accommodations for students with religious requirements will be made on an individual basis.
• Accommodations for students with disabilities will be made on an individual basis.
• Students with special conditions requiring special consideration should contact the Site Director or CEO.
• All clothing should be clean and in good repair. Clothing should have no rips, tears, holes or frays that show skin or undergarments above the knee.
• No see-through and/or sheer clothing or cutouts are permitted.
• No industrial or pet chains or collars around neck, wrists, or waist, or chains attached to wallets or clothing is permitted.
• Students should wear footwear appropriate for physical activities.
• No sunglasses may be worn or visible indoors at any time during the day.
• Clothing and accessories must be free of offensive or suggestive words or graphics and contain no references to drugs, alcohol, tobacco, illegal/immoral substances, or activities. Any clothing item with text, logos, or graphics that promote banned substances (tobacco, alcohol, drugs, and drug paraphernalia) or are provocative, derogatory or revealing (sexually explicit) are not appropriate.
• No observable lack of undergarments is permitted nor are undergarments or underwear permitted to be exposed.
• Students are not allowed to wear, carry or display gang paraphernalia or items associated with gangs. Student attire cannot be modified (i.e., rolling up a pant leg to display gang affiliation).

The parent/guardian of any child having a grievance resulting from any action within the Club shall follow these procedures for submitting a grievance:

• The grievance shall be verbalized to the Site Director within five (5) days of the action.
• The Site Director has 48 hours to respond to the parent/guardian’s grievance.
• If the Site Director cannot handle the grievance or if the parent/guardian is unsatisfied with the resolution, the parent/guardian shall contact the CEO and provide a verbal or written grievance. The grievance must be submitted within five (5) days of the response by the Site Director.
• The CEO has 10 days to handle the grievance with the parent/guardian at this level. This may include a meeting with the parent/guardian. The decision by the President/CEO or their appointed designee shall be final